Documentation

Payment Methods

Learn about various recharge channels, payment methods, and top-up process

We offer multiple secure and convenient payment methods for you to recharge your account anytime.

How to Choose Payment Methods

The system provides multiple payment methods for you to choose from. When making a payment, you can select the most suitable payment method based on your needs. Different payment methods may have different processing times and fees. Please check the specific details on the payment page.

Top-up Steps

The recharge process is simple and quick, just a few steps:

1

Login Account

Visit user dashboard, go to "Balance Top-up" page

2

Enter Amount

Enter the amount you want to recharge (round numbers recommended)

3

Select Method

Choose a payment method that suits you

4

Complete Payment

Follow the prompts to complete payment and wait for processing

5

Check Balance

After successful recharge, balance will be updated automatically

Important Notes

Minimum Recharge

Minimum recharge amount is $10 (or equivalent foreign currency)

Balance Validity

Account balance is permanently valid and never expires

Recharge Records

All recharge records are displayed in "Recharge History" and can be queried anytime

Invoice Request

If you need an invoice, please contact support after recharging (relevant information required)

Security Tips

To protect your funds, please note the following:

  • Only recharge through official channels, beware of phishing sites
  • Verify the domain is official before recharging
  • Never share your payment password with anyone
  • Contact support immediately if you encounter any issues
  • Keep payment receipts for queries and after-sales

Payment Precautions

Please pay attention to the following when making a payment:

1 Double-check the recharge amount to avoid errors
2 Follow the instructions on the page to complete the payment
3 If using special payment methods (e.g., cryptocurrency), make sure to confirm the network type
4 Keep payment receipts for future reference
5 Contact support immediately if you encounter any issues

Important Reminder

Please carefully verify the payment information before proceeding. If using payment methods like cryptocurrency, pay special attention to selecting the correct network. Incorrect operations may result in financial loss!

Refund Policy

About Refunds

Recharged balance generally does not support refunds. If you need a refund for special reasons, please contact support.

Used balance (purchased plans, etc.) does not support refunds.

FAQ

How long does it take for recharge to arrive?
Processing time varies by payment method. Most payment methods arrive instantly, while some may take a few minutes to half an hour. Please check the description of the corresponding payment method on the recharge page for specific processing times.
What if recharge fails?
Please check if payment was successful. If deducted but not received, contact support with order number or payment receipt.
Can I recharge with foreign currency?
Some payment methods support foreign currency, system will automatically convert by exchange rate. Check the recharge page for details.
Are there any recharge promotions?
We occasionally offer recharge promotions. Follow website announcements or join official groups for latest updates.
Is there a maximum recharge limit?
Single recharge usually has an upper limit depending on payment method. For large amounts, you can recharge in multiple transactions or contact support.

Need Help?

If you have any questions or need support

Control Center Contact Support