Connection Failed Troubleshooting

Quickly diagnose and resolve connection issues

Unable to connect to proxy service can have various causes. This guide helps you systematically diagnose and resolve issues.

Quick Checklist

First perform these basic checks:

  • Is account expired or disabled
  • Is traffic exhausted
  • Is local network connection normal
  • Is client latest version
  • Is subscription updated

By Issue Type

Completely Unable to Connect

  • Check account status and traffic balance
  • Try different nodes
  • Update subscription for latest nodes
  • Check local firewall settings

No Network After Connection

  • Confirm system proxy configured correctly
  • Try global mode
  • Check routing rule configuration
  • Restart client and network

Need Help?

If you have any questions or need support